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Cancellations & Refunds

By placing an order with Alpha Press, Inc., you agree to the following terms:

1. Turnaround
Turnaround time for a print job where a PDF or hard copy proof is selected begins once the proof has been approved by you. If you did not select a PDF or a hard copy proof, turnaround time begins once your file is uploaded. If your job is approved by 8:30 A.M. Eastern Standard Time, turnaround time begins that business day. For example, a job with three-day turnaround that you approve by 8:30 am Monday will be shipped out to you on Thursday afternoon. Please note: that if we are unable to print your files because they do not conform to our file requirements, your job status will be put "On Hold" and your turnaround time will be reset.

Allow additional business days for delivery based on the shipping method you selected. Business days are Monday through Friday. Holidays, Saturdays and Sundays do not count when calculating turnaround. Our turnaround times are an estimate, and are not to be confused with a guarantee. We assume no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc

For more information, please visit our Turnaround page.

2. Payment Terms
All orders must be prepaid. We accept Visa, MasterCard, American Express, Discover, and Electronic Checks. If you would like to pay by a regular check, your order will not print until the check has cleared. This may cause a significant delay in your order. Under no circumstances will Alpha Press, Inc. provide COD terms on an order. Credit terms may be applied for and are reviewed on a case by case basis.

3. Quotations/Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

4. Orders
Alpha Press, Inc. reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. Alpha Press, Inc. is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to Alpha Press, Inc. for printing and/or publication.

5. Cancellations
A request to cancel should be done by phone (Contact Us) to prevent the job from moving forward in the production process. Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to our manufacturing procedures, you may only cancel an order without incurring additional fees prior to the preflighting of the artwork. Preflighting is the process of checking digital files to make sure they conform to our file specifications including but not limited to document size, bleed area, safe area, resolution and color mode. All requests for cancellations AFTER Preflighting of the artwork are subject to a cancellation fee. Jobs in which we have sent out a Hard Copy proof will be subject to 15% cancellation fee along with the cost of shipping the Hard Copy proof. No refunds will be given for orders cancelled after your job has been added to a Press Sheet. Orders cancelled after 30 days are only eligible for house credit.

6. Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. Alpha Press, Inc. can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Alpha Press, Inc. are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

7. Liability
Alpha Press, Inc.’s liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Alpha Press, Inc. warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Alpha Press, Inc. makes no other warranty and no actions or words of Alpha Press, Inc. or its officers, employees or agents shall constitute a warranty.

8. Indemnification
The customer represents that it has the legal right to produce all printed materials ordered from Alpha Press, Inc.. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against Alpha Press, Inc. based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by Alpha Press, Inc. ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold Alpha Press, Inc. harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending Alpha Press, Inc. against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing Alpha Press, Inc. for any legal fees and expenses it reasonably incurs in responding.

9. Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. Alpha Press, Inc. is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until Alpha Press, Inc. can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. Alpha Press, Inc. does not archive your work for longer than it takes to produce the final product. Please save your work!

10. Alterations/Corrections
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.

11. Prepress Proofs
When requested by the customer, Alpha Press, Inc. will submit color proofs for the customer's review and approval. Shipping charges associated with sending the proof will be displayed during the checkout process. Proofs must be returned, at the customer’s expense, to Alpha Press, Inc. marked "O.K ." or "Revised Proof Required" and signed by the customer. Until the proof is returned, no additional work will be performed. Alpha Press, Inc. will not be responsible for undetected production errors if:

o Proofs are waived by the client

o The work is printed per the client's written OK

o Requests for changes are communicated verbally

o All requests for changes of any kind must be made in writing to avoid mistakes.

o Turnaround estimates begin after the proof is approved and arrives at Alpha Press, Inc with the customer’s signature.

12. Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.

13. Customer Supplied Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed sample. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices,and film-based proofs.

14. Electronic PDF Proofs
In order to provide an avenue for faster turnarounds, Alpha Press, Inc. may supply an electronic PDF proof when requested by the customer. PDF proofs are optimized for fast web downloads, and as a result, may appear “pixelized”. It should be noted that the final printed pieces will not appear in this manner, provided that the customer supplied artwork complies with our Artwork Guidelines. Furthermore, due to the variation in monitor colors and adjustments, PDF proofs may not provide an accurate color representation of the final printed work. It is recommended that a hard copy proof be purchased for all color critical work.

15. Overruns/Underruns
Alpha Press, Inc. will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the event of a significant underrun, Alpha Press, Inc. may bill for the actual quantity delivered. The generally accepted trade practice is plus or minus 10%.

16. Delivery
Charges for delivery of materials and supplies from the client or the client's supplier to Alpha Press, Inc. are not included in quotations unless specified. Alpha Press, Inc. is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first.

17. Claims
Claims for defects, damages, or shortages must be made by the client in writing no later than 5 calendar days after delivery. If no such claim is made, Alpha Press, Inc. and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that Alpha Press, Inc.'s performance has fully satisfied all terms, conditions and specifications.

18. Disputes & Venue
For legal purposes, the venue for any dispute shall be Orlando, Florida, USA

19. Right to Subcontract
Alpha Press, Inc. shall have the right to assign any portion of the work required to another contractor.

20. Workmanship Guarantee
We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.

21. Privacy Statement
Any information Alpha Press, Inc. collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes. Your credit card information is never stored by Alpha Press, Inc.

22. Samples
Alpha Press, Inc. may use your product for samples or advertising purposes, unless notified in writing of its inability to do so. In the event of a written notice, Alpha Press, Inc. will cease its usage of your product within 30 days of receipt of the notice. Any usage of the product for samples or advertising purposes prior to the receipt of the written notice will be deemed as acceptable.

23. Billing
Your credit card bill will read "Alpha Press, Inc."

24. Taxes
All taxes and assessments levied by any governmental authority are the responsibility of the customer. All amounts due for taxes and assessments will be added to the customer’s invoice. No tax exemption will be granted unless the customer’s “Exemption Certificate” (or other official proof of exemption) accompanies the order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority or immediately reimburse the provider for any additional taxes paid.

25. Design Specifications
All artwork submitted must meet the guidelines as set forth by Alpha Press, Inc. Files which do not meet these requirements will be rejected or corrected at Alpha Press, Inc. discretion. Time spent for correcting or conforming improper artwork will be billed at the current rates. Please refer to the Preparing Your Artwork section of this site for more information.

26. All Sales Are Final
Since each job is custom created for its owner, it can not be reused or resold to other clients.

27. Privacy Policy
Your privacy is very important to us. Your information will only be used to complete your order. Under no circumstances will your information be sold or used for any other purpose. Rarely, Alpha Press, Inc. may send out special notices regarding new features and products available on this site. At your discretion, you may also opt-in to receive special promotional emails which may include discounts and other special offers from Alpha Press, Inc.. To set your special promotion preferences, please visit
My Profile.

28. Changes
Alpha Press, Inc. may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless stated otherwise. This policy was last revised on December 28, 2009.

 

 

How to Always Print Things Perfectly Using Online Catalog Printing Services


In my experience, I’ve discovered that money will always be not enough in catalog printing. You may have a lot of big plans during the catalog printing procedure. Though, there is not enough cash to go around completing your plans. This article will teach you how to create your catalogs if you are doing it for the first Time and how can you complete your plans. As you read on, you will discover some important elements that a print catalog should have. These fundamentals should be properly completed and carried out to make your catalog printing succeed.
The first thing you must to undertake when creating your print catalog is to collect all the equipment you would require. Make sure you have arranged everything before you work on your design. In essence, the idea of design is composed of few images and graphic elements, and your main message. Therefore, the very basic step your really need to do is gather all the things that will help you build your design concept for your print catalog.
Keep in mind that your catalogs would shine if they have more pictures. On the other hand, your content should be brief yet engaging. As to your photos, it is really essential to choose pictures and images that would capture the interest of your viewers or images they can relate to. If taking pictures is not your cup of tea, there are professional photographers out there who could capture your photos/images for you.
As to the other design components of your catalog printing, it is important that you prepare them before starting on your design. The font types you would be using as well as your logo and other elements should be ready. Using a template could also help you come up with a great lay-out and design concept. Make sure you have everything with you to make the design stage a little more convenient and quicker.
When it comes to the text of your print catalog, make sure your equipments are free of any fault before you proceed to the design step. Check your content again and again for any mistake in grammar, punctuation or spellings. Make sure that your design is crafted smoothly and expediently. Furthermore, remember to write a short yet informative and heart touching content; something that is brief but convincing. Your point should sound light and conversational so you could effectively reach out to your customers.
With your materials all set, you can now go on with the design procedure. All these materials should be at hand when you start designing. The first step for you is to prepare an extraordinary lay-out. This is made possible by the pattern you have earlier chosen. Now, put in the pattern all the essentials that your design should need. See to it you provide space for your pictures and the accompanying information. Arrange them in a format that would be pleasant to the eyes. Once you’ve placed all your components, the successive step is to fine tune the design idea you have crafted. Incorporate the necessary borders. Don’t forget your fonts, logo and other symbols as well. To improve your pictures, images and graphic elements, you could use the suitable design software. Plus, make sure you proofread your content before you go on printing your catalogs.
Now that you are finished with your design theme and lay-out, it is time to print your catalogs. At this point, the basic step is to look for the best catalog printer. You’ll look for this printer by getting connected to the Net or going around your area. Once you‘ve chosen your printing company, don’t forget to give them your printing specifications to achieve the type of print catalog that you desire. Really, catalog printing can be easy and worry-free. Even beginners like you can make great catalogs come true!

Online Catalog Printing Services

Are you troubled that your online printing would not go as well as you thinking it should be? In this world, not every-things are perfect, and there are always fair chances that your online printing can turn awry. The trick really is to be careful when dealing with your designs and your online catalog printing company so that you can be sure that the chances of mistakes are minimized. In this guide I’ll instruct you how to do this. Below are a few tips on how to always print things perfectly using online services.

  1. Look for a reliable online catalog printing company. This is the key important thing that should help you make your printing perfect. Don’t just pick the first online printer you see after looking at the search engine. Try to choose wisely and check the quality, speed, and services of online printers. Look for the most reasonable printer with high quality sample prints and special customer service perks.
  1. Always check your designs again and again, now, perfection in online catalog print service means being paranoid with your design. Don’t just set your design off to the online catalog printing Services Company once you finish it. Do check your designs at least three times before giving the go ahead.
  2. Always check your content minimum two/three times. Always do three proofreading sessions of your draft, checking for spelling and grammar errors. You might even want to check the style, just in case you may want to change the whole approach of your content.
  3. Always choose the best printing options. Don’t use the standard printing options that your online printing company offers. Always adjust your options and choose the best items. Use the best paper materials, protective coatings, special inks and other configurations. Decide what is really best for your prints and your online printing should be more perfect.

Business print service or commercial catalog printing is considered as a one stop solution for all your printing requirements and all other printing tasks. After all, you only have about a small number of seconds to make a good impression to all your clients and customers so you need to make the most of it. With the many competitors in the market these days that are also vying for the interest and attention of your customers, no one will give a second look to your stuff if there is not worth looking at it.

For colored text and pictures in your print resources, advanced thermal ribbons are generally used. This print service is only available on experienced ad reliable printing companies such as the online printing company on the internet. These things are specially used for high quantity segment labeling process that you can commonly see on famous business products and services offered by large scale business establishment in the business world.

An important part of the business printing is making a quality self adhesive labels and print it for your services and products in the marketplace. These materials can be for anything from an empty adhesive address label to labels for some appliance and products.

Online Wholesale Printing Services

If you have done a lot of online printing, you should have occurred across things like print place coupons. If you have not yet seen these coupons, then I advise you listen up. In my times print materials for marketing, I was really excited when I exposed about online catalog printing coupons. First I tried out were print place coupons from the online printing company print place. These are just like usual coupons, but you can get them with just a click plus a simple password. It is all for free and you get a lot of benefits from them. Let us tell you the story of why these coupons are large and why you’d try to get them.

Easy to get another great thing about electronic catalog printing coupons is they are simple to get. A normal coupon that must be cut out, an electronic coupon of course is just incredible you click at you type in. By just clicking in the code, you instantly get that particular offer. It is that simple and you can simply order what you need with those coupon benefits immediately. You do not have to scour magazines or be watchful at monitoring everything at all. Now do a search on the Internet and the catalog printing company website and get the coupons instantly.
Great contract to be had first of course are the fact that coupons give you great deals. It is as easy and directly forward as that. Online catalog printing will give you a lot of savings in terms of outright discounted printing costs as well as other types of great deals such as wholesale printing discounts, free services, free help or the use of exacting resources in printing. There are a lot of great contract that pop out, and in most cases there are specific contract that will benefit your only printing. So do not miss the chance of getting a great deal in online printing. Look for some print place voucher or other printing coupons and see if they can give you the deal you require.

So you don’t have to be afraid of the quality of printing even if you see big discount coupons. All wholesale printing companies’ use them, and you can be rest guaranteed that if you pick well, the company you choose with its vouchers are giving you the best offer with the best printing quality.
Offered by great printers now, another thing you should know about online catalog printing coupons is that several businesses do offer them. You may think that only the mediocre printing companies give those away for advertising leverage, but in fact everyone is doing it. Catalog printing companies big or small offer electronic coupons because it is a very competitive situation.
There are always new coupons finally; the great thing about electronic coupons is that there are always new coupons regularly. Most wholesale printing companies do not run out of these vouchers/coupons. They offered from time to time monthly or seasonally with allegiance programs. So you’ll always have a chance to get great contract. You just require watching out for them. Time you are printing wisely and you’ll get the best prices for your printing.

So now you know why online coupons for printing are great. Try to see if you can get some Print place coupons now! You never know what great deals you can get from them.

Orlando Catalog Printing Services - Tips to Get the Best Catalog

There are a number of companies and industries that are still using catalogs to promote their products and services; this system succeeds if the catalog printing was done properly. There are different marketing methods that are used these days, catalog printing will forever be the best way any industry can use to promote their products.
When you are doing catalog printing, be careful that the content you’ll put in your catalog should be small, simple and related. You should try as much as possible to keep away from using fancy words and keep your texts at a shortest, this will be absolutely very easily and you’ll avoid high bounce rate. Your descriptions of products must also be able to explain the products the way they are and use short sentences to describe your products.

A new business will want to advertise a grand opening, companies will require business letters for meetings, and a small business may need flyers to advertise an in store special. No matter what the reason, looking for Orlando printing services is the way to help with each one of these conditions. Orlando printing services can make business cards tell your story your brochures come alive, and presentations pop with personality. No problem if you need a gross of business cards or have an urgent meeting with your corporate offices a great printing service will respond to your needs as soon as possible.

Orlando printing services are able to take your ideas and make them into reality. They will be able to provide excellent turn around ensuring you have your printed materials when you need them. Business forms, letters, business cards, brochures, and flyers are done with the greatest care and quality. Your business is important to a good printing service, and they know that your satisfaction will mean more business for them.

Orlando business cards are printed on higher quality paper and can be produced in many different sketches. Your business cards can be printed in multiple colors and thicknesses of paper. You can order them die cut and even have them fold able. Your business card says a lot about you and your business and only a good printing service will do this for you.
Vinyl banners are done to the highest standards to draw crowds at any indoor or outdoor events: Advertise in large print with these banners that come in many different sizes. Printed brochures will get your message to the masses with the brightest colors and the best font that will be eye catching to anyone. Services may include bookmarks, calendars, CD packages, collector cards, DVD covers, tent cards, Rolodex, catalogs and much more. When looking for printing services you may find you can get special pricing for needing many services. When you do find an Orlando print service you are comfortable with, they will be happy to provide all your business needs.

You can do these things on your own, while you’ll find the price of gas traveling, paying a corner print shop service, not to mention, the time involved, that hiring a printing service is worth the investment. Many companies pay an exorbitant amount on in house printing; again it would be less expensive to hire a printing service. This takes the worry out of your hands, and you can be assured the quality is worth it in the end.


Advantages of Appointing Fast Printing Services at Your Organization


If you run a company and are looking for the best way to market your goods or services and similar printed equipments can be very beneficial. However, the printing procedure can become complex with several steps involved between the early design and finished product that require careful management between the customer and the printing company. This procedure can become dull and time consuming and those unfamiliar with the printing company may not find the mainly cost effective solutions. An experienced broker has the skill within the printing company to find the best products and services among the printing industries to accomplish your printing needs within your budget.

An advantage of a printing broker is that they simplify the printing procedure and help their customer refine the details of their project. They will meet with the client for a conversation in which the goals of the project and the design of the final product will be discussed. In discussing the information, they also assist with requirement optimization that involves making amendment that comprise the size and paper type to help their customers get the most out of their selected budget and refine their template for more well-organized and cost effective results. By optimizing the original design, printing agent help streamline the planning process for their customer and get the projects prepared before dealing with any printing industry.

One more advantage of a print broker is that they elicit the print service of the company to complete your project so your time can stay dedicated to your company. Once the details of the project have been decided between the agent and the customer, the print agent then finds a printing company who has the resources to do the project within the allotted budget and manages the interaction between the printer and the client. They usually have partnership with printers in different places of the bazaar, allowing them to contract the best available printers and coordinate the services with contract analysis, achievement, and continued consultation to make cost effective adjustments if required. By organization the major interactions between the customer and printer, printing agent save their customers the trouble of dealing with a specialized industry so they can devote their time to running their own businesses effectively.

While print brokers do not actually do the printing and act more as liaisons between the customer and the printer, they are helpful for their expertise to make more efficient the procedure, keeping businesses from spending too much time securing printing services, and saving their clients money on print service. Print agents can get very low prices because print companies know they are competing with others for their business and the brokers know the industry well enough to make changes to the project to save even more on costs as it progresses. The advantages of secure print service through an agent allow companies to find the best and very cost effective print solutions as their clients continue to run their businesses without getting wrapped up in the process with a print company.


Printing Company

Today there is a lot of competition out there; therefore to be the best you need to get the services from the best. Focusing over the topic, aesthetics is something which can never be ignored especially when it is related to business promotion or some kind of marketing strategy. A customer would never be attracted to some boring, less attractive material therefore the promotion in the form of brochures, catalogs, banners etc. should be done in such a way that it is able to gather maximum of the target audience.

How good the color scheme be used, or how funky the font be, the key element that decides how attractive your work will be is the “printing agency’s effort”, there are many people who do provide you with such facilities but the best in the market currently has to be Alpha Press, Inc.(www.apiprint.net), this company which consists of a team of experienced and professional members makes sure that they are able to deliver exactly what you have in mind. Whether it be some kind of business card or a letterhead or as said earlier some brochures and catalogs, you just name it and they will produce it. Their motto is that “if you can get something on a paper we can print it”.

Secondly as this company understands the importance of aesthetic appearance, they can also provide their customers with high quality logos or customize different catalogs and brochures. The art department which Alpha Press, Inc.(www.apiprint.net) possesses has won many awards, that proves its effectiveness and why you should prefer this company for printing purpose rather than some other company.

The best part about Alpha Press is that they have not started this work to earn a lot of dollars but to provide their users with the best assistance they could ever had imagines, it is also this reason why the staff that is present at this company is so friendly and no customer have ever come across any kind of attitude problem from them. With a company that ask for least payments and gives you in return the work from the best printer present anywhere in this globe, what more could a customer demand?.

Finally Alpha Press, Inc.(www.apiprint.net) also provide their customers with complete guarantee that they shall help him or her out until they are satisfied with the work which they did. No company provides such incentives apart from Alpha Press, Inc.(www.apiprint.net).